Shop Policies & Info
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Shipping:
- Orders are generally shipped the next business day.
- If item is out of stock, I will email you with expected lead time.
- GBJ offers flat rate & expedited shipping.
- Shipping costs are no fun for anyone! Place an order over $60 (post-coupon) and it will ship for free.
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If you are local to Chicago, we can organize a meet up/drop off to save on shipping costs.
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Customization: see separate document regarding product customization.
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Product info: see separate document regarding product information.
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Personal info:
- The information needed to complete your order will remain secure and will not be used for anything other than completing the order.
- You may opt out of marketing/newsletters at any time.
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Returns/refunds:
- GBJ gladly accepts returns and exchanges.
- GBJ will not accept returns for personalized items.
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GBJ will accept returns for products in original condition within 14 days of delivery.
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Buyers are responsible for return shipping costs and item must be returned within 30 days of delivery. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- GBJ reserves the right to reject refunds for products that have been returned damaged or otherwise compromised.
- Refunds will be distributed upon receiving the item back in original condition.
- GBJ will refund items that have been received damaged upon customer provided picture within 7 days of delivery.
- Policies are subject to change at any time. Email greetingsbyjenny@gmail.com with any questions or comments.
